Transforming Leadership in Healthcare: Enhancing Coaching and Problem-Solving Skills for Sustainable Success: A Systematic Literature Review

Main Article Content

Chuphong Kongkasem
Pannee Banchonhattakit

Abstract

This study aimed to explore the transformation of leadership in the healthcare system, focusing on enhancing coaching and problem-solving skills for sustainable success. It examined the role of transformational leadership and coaching in developing healthcare personnel. This research was systematically reviewed the literature from the past five years, encompassing 15 studies related to leadership development, coaching, problem-solving, and outcomes in healthcare. The findings revealed that adopting coaching principles and transformational leadership could foster a collaborative atmosphere, increased job satisfaction, and significantly improved patient care outcomes. Continuous development of problem-solving skills and coaching contributed to better management of complex issues and decision-making in uncertain situations, with long-term leadership training being more effective in creating lasting positive changes than short-term training programs.


The study results found that the role of leadership in developing problem-solving skills and coaching in the health system. The key strengths of this leadership transformation approach included motivating and empowering personnel through coaching and mentoring. Implementing transformational leadership stimulates team development and continuous process improvement. The factors that influence the success of leadership development using coaching and problem-solving skills consisted of 8 items: 1) Using coaching concepts to develop leadership; 2) Transformational leadership has a positive effect on health system outcomes; 3) Coaching helps develop problem-solving abilities; 4) Long-term leadership training and development; 5) Challenges in adapting and managing leadership in different contexts; 6) Implementing digital leadership in health systems; 7) Emphasizing development of values-oriented leadership in health systems; and 8) Further research is needed to enhance leadership effectiveness. Additionally, using digital technology in leadership enhanced decision-making efficiency and organizational data management. Recommendations suggest adapting leadership development strategies to specific contexts and roles, as well as conducting further research to assess long-term outcomes in diverse settings.


Limitations of this study included the potential challenges in applying leadership models in certain contexts where effectiveness may not be maximized. Therefore, additional evaluation is needed to develop suitable and flexible strategies. The integration of traditional and transformational leadership approaches is recommended to address the diverse needs of the healthcare system in various challenging situations more effectively.

Article Details

How to Cite
Kongkasem, C., & Banchonhattakit, P. (2025). Transforming Leadership in Healthcare: Enhancing Coaching and Problem-Solving Skills for Sustainable Success: A Systematic Literature Review. Journal of Graduate Studies for Lifelong Learning (JGSLL), 2(2), 66–82. retrieved from https://so15.tci-thaijo.org/index.php/GSLL/article/view/1333
Section
Research article

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