A Development of Management Information System for Academic Service Data at Rangsit University

Abstract

The objectives of this research were: 1) to develop the management information system for academic service data at Rangsit University. 2) to evaluate the satisfaction of the management information system for academic service data. The system has been developed and divided the users into two groups: 1) academic service center staff who can use a user interface to add, delete, and modify academic service data with and without income, 2) faculty members who can add, delete, and modify general academic service data. The researcher developed the system as a web application using the System Development Life Cycle methodology, which verifies the user's identity with the university's user account. The tool used to assess satisfaction with the use of the system is the satisfaction assessment form, which was evaluated by 30 users. In the overall assessment results, the assessor had a good feeling or satisfaction at the highest level (Mean=4.66, S.D.=0.60) Considering each issue, it has been found that the issue that received the most evaluation result was the convenience aspect, which is due to the system being readily usable without the need to install any additional applications (Mean=4.80, S.D.=0.48) and the convenience of accessing the system using university user accounts  (Mean=4.80, S.D.=0.55). The issue that received the lowest evaluation result was the aspect of suitability related to the user experience in using the system (Mean=4.50, S.D.=0.68). From the evaluation results, it is shown that choosing to develop the system in the form of a web application and verifying identity to use the system with the same user account as other systems. There is an important part that helps create satisfaction for users.