The factors influencing consumer decision-making to consume buffet meals in Thailand
Main Article Content
Abstract
This research aims 1) to examine the demographic factors that influence consumer decision-making to consume buffet meals in Thailand and 2) to study marketing mix factors that influence consumer decision-making to consume buffet meals in Thailand. A quantitative research methodology was employed, collecting data through online questionnaires from a sample of 400 consumers. The data were analyzed using descriptive statistics and multiple regression analysis.
The research findings indicate that demographic factors, such as age, marital status, education level, occupation, and average monthly income, significantly impact consumers' decision to consume buffet meals in Thailand. Additionally, the marketing mix factors, including promotional activities, product, process, physical presentation, and price, also influence consumer decisions, with statistical significance at the 0.05 level.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The contents in Business Administration and Economics Review can be used for publication. But do not modify, modify or use it for trade and profit.
References
Areenan Weerayanapun. (2021). Factors Affecting Behavior of Eating Grilled Buffet of Consumers In Bangkok Metropolitan Region in The Situation of COVID-19 [Master's thesis, Dhurakij Pundit University]. https://libdoc.dpu.ac.th/thesis/Areenan.Weer.pdf
Armstrong, G., & Kotler, P. (2009). Marketing, an introduction (9th ed.). Pearson Prentice Hall.
Benjarat Rungreung. (2021). Service marketing mix, brand image, and word-of-mouth communication that influence the decision to choose a Shubu buffet restaurant in Bangkok [Master's thesis, Bangkok University]. http://dspace.bu.ac.th/jspui/handle/123456789/4833
Flom, J. (2011). The value of customer journey maps: A UX designer's personal journey. UX Matters.
Kasikorn Research Center. (2022). The value of the restaurant business expands in 2022 - 2023 amid challenges of cost and profitability for operators. https://www.kasikornresearch.com/th/analysis/k-econ/business/Pages/restaurant-z3352.aspx
Lagkhano Yodclaew. (2022). Factors Affecting Decision-Making on Choosing Grilled-Style Buffet Restaurants of Consumers in Khon Kaen Province. NEU Academic and Research Journal, https://so04.tci-thaijo.org/index.php/neuarj/article/view/253246
Nannalin Manasa-ard. (2019). Factors Affecting the Repeat Purchase Intention of Michelin GuideRestaurant of Consumers in Bangkok [Master's thesis, Bangkok University].
http://dspace.bu.ac.th/jspui/bitstream/123456789/4205/3/nannalin_mans.pdf
Nathakarn Tiewwattananon. (2018). Perceived Brand Equity, Trust and Service Quality on Consumer’s Repurchase Intentions of Shabu Restaurants in Bangkok [Master's thesis, Bangkok University]. http://dspace.bu.ac.th/jspui/handle/123456789/4065
Nayinunee Klaibut. (2020). Decision making in choosing Shabu buffet restaurants in Bangkok [Master's independent study, Ramkhamhaeng University]. https://mmm.ru.ac.th/mmm/is/sat18/6314060095.pdf
Naluenat Namkuntee. (2019). The Attitude and The Marketing Mix Factors Relating to the Decision Making in Thai Food Cooked at Food Center in Bangkok Province [Master's thesis, Sripatum University]. http://dspace.spu.ac.th/handle/123456789/7462?locale=th
Office of the National Economic and Social Development Council. (2023). Report on the state of Thai society.
Rattanadumrongaksorn, D., Ruendtong, N., & Jundat, W. . (2023). The Service Marketing Mix That Affecting Decision Making on Bubble Milk Tea from Food Truck in Pak Nam Pran Sub-Area, Pranburi District, Prachuab Khiri Khan Province. Srinakharinwirot Business Journal, 14(2), 48–63. Retrieved from https://ejournals.swu.ac.th/index.php/MBASBJ/article/view/15518
Supansa Songwatcharaporn. (2022). Factors Impacting Customer Satisfaction with Thai Suki Shabu Services in Bangkok and Nonthaburi. [Independent study, Mahidol University].https://archive.cm.mahidol.ac.th/bitstream/123456789/4939/1/TP%20BM.102%202565.pdf
Wannisa Saowaros. (2021). Study of Consumer Behavior and Marketing Mix Factors Affecting the Consumption of “Yang Noey” Buffet Restaurant (Rajamangala Klong 6 Branch) in Khlong Luang District [Master's thesis, Bangkok University]. http://dspace.bu.ac.th/bitstream/123456789/4871/1/wannisa_saow.pdf
Wasoontara Ratanopas, & Takaporn Sukkasem. (2022). Food Consumption Behavior in the People of Khlong Phikrai Sub-district,Phrankratai District, Kamphaeng Phet Province. Rajabhat Rambhai Barni Research Journal, 16(1), 58–65. Retrieved from https://so05.tci-thaijo.org/index.php/RRBR/article/view/258651