Improvement of the Filing System for Automatic Cosmetic Product Registration: A Case study of ABC Company Limited

Abstract

This study aims to 1) study the filing process for automatic cosmetic registration application, 2) to improve the aforementioned procedure, and 3) to create a relevant manual. The direct time study method was used; the number of cycles for proper timing with Maytag Table and an additional timer were created. The normal time was calculated, using an assessment of the rate of speed of Westinghouse to calculate standard time. The 5w1H method was used for analysis and solving the issue. Then, the process was improved using ECRS principles. The results showed the process reduction from 22 to 17 steps and the time can be improved from 31,988.34 to 25,152.79 seconds, accounting for 21.37% time saving. In addition, the researcher created an operation manual. It was found that error occurrences could decline from 14.14% to 5.71%.