Transformation Pathway towards an Agile Industrial Business Organization in the Era of Economic Disruption

Abstract

This article is a report of a qualitative research study from documentary reviews and in-depth interviews with the group of experts. The main objective was to examine a guideline model for organizational management to become agile, with adaptability and flexibility to changing circumstances in the age of economic disruption. This is the era when digital technology seems to have an influence on security, safety and stability of companies and organizations. The content analysis revealed 3 key factors affecting an approach to achieve organizational agility, namely, Factor 1: Organizational Environment toward Uncertainty and Ambiguity, consisting of 2 sub-elements: 1. External environment including 1.1) Industrial and business context, 1.2) Financial and ownership structure, 1.3) Market competitive position, 1.4) Brand values and 1.5) Past effective performance. 2. Internal environment, comprising 2.1) Organizational culture, 2.2) Risk management attitude, 2.3) Perception of power support, and 2.4) Leadership. Factor 2: Sustainable and Flexibility factor with 3 sub-factors: 2.1) Mobility, 2.2) Empowerment and 2.3) Decision making. Factor 3: Agile Leader Characteristics constitutes 3 sub-factors: 3.1) Holistic awareness, 3.2) Data acquisition for decision making, and 3.3) Active operation.