The Relationship between Work Attitude, Emotional Characteristics and Quality of Communication. A Case Study: Pre-Built Public Company Limited

Authors

  • Boonyaras Kunthongsiwat Total Access Communication Company, Bangkok, Thailand.
  • Patchaya Tanthaphat Industrial Business and Human Resource Development Department, Business and Industrial Development Faculty King Mongkut’s University of Technology North Bangkok, Bangkok, Thailand.

Keywords:

Self-Efficacy, Ability to Work, Organizational Support, Knowledge Transferring

Abstract

The study on the relationship between work attitudes, emotional characteristics and quality ofcommunication factors: A Case Study of Pre-Built Public Company Limited: aimed to study: 1) the factors of attitude towards work, emotional characteristics and quality of communication, 2) the relationshipbetween attitude towards work, emotional characteristics and quality of communication. A Case Study: Pre-Built Public Company Limited. The study was a quantitative research. The research tool was aquestionnaire. The data were analyzed by statistics of frequency, percentage, mean, standard deviation, t-test, F-test and Pearson Product Moment Correlation Coefficient. The results revealed that therespondents were mostly males, aged between 31– 40 years old, and an education level belowbachelor's degree, with 1– 3 years of experience. The results found that the overall level of attitudetowards work was at a high level, the emotional characteristics and the quality of communication wereat the average levels. The study found that the attitudes towards work, the emotional characteristics and the quality of communication were related at the significant level of 0.05

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Published

2023-10-04

How to Cite

Kunthongsiwat, B., & Tanthaphat , P. (2023). The Relationship between Work Attitude, Emotional Characteristics and Quality of Communication. A Case Study: Pre-Built Public Company Limited. Journal of Business and Industrial Development, 3(1), 80–91. retrieved from https://so15.tci-thaijo.org/index.php/Journalbid/article/view/162

Issue

Section

Research Article