Building bridges of trust: An exploratory study on factors influencing public trust in government among university students in Thailand
คำสำคัญ:
government, public trust, openness, crisis managementบทคัดย่อ
This paper looks at the factors affecting Thai university students' government confidence. Six main factors public participation, policy implementation efficiency, transparency and communication, accountability and integrity, anti-corruption measures, and crisis management and responsiveness are found by thematic analysis of in-depth interviews with seventeen students from RMUTT, CU, and SSRU. According to statistical analysis, public participation is the most crucial element affecting the evolution of trust, as 82% of respondents think it to be absolutely required. The results underscore the necessity of adopting a different and all-encompassing approach to enhancing public confidence. Specifically, the findings highlight the importance of implementing a comprehensive and varied strategy that includes participatory governance, policy transparency, and effective crisis management. These insights give legislators a meaningful direction for strengthening public trust in government institutions.
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