The Double-Edged Sword of Artificial Intelligence: Its Impact on Human Cognitive Processes in Learning and Work

Authors

  • Phansak Phungngam Faculty of Management Science Thepsatri Rajabhat University

Keywords:

Artificial Intelligence, Thinking Process, Cognitive Offloading, Metacognition, Learning

Abstract

This academic article aims to analyze the dual impacts of using Artificial Intelligence (AI) in learning and work, emphasizing the relationship between increased efficiency and the risk of deterioration in human critical thinking processes. While the use of AI significantly saves time and enhances work quality, the use of opaque Open Chat systems may lead to cognitive offloading and cognitive debt. This article proposes solutions through promoting metacognition and utilizing structured prompting techniques, such as Chain of Thought, to ensure humans remain the primary controllers of the cognitive process. The novel contribution synthesized in this study is the proposal of a cognitive scaffolding paradigm through a 5-step protocol and a metacognitive feedback system, shifting the role of AI from a substitute to a coaching tool that continuously stimulates human cognitive processes. The findings suggest that the future of human-AI coexistence depends not solely on technological advancements, but on human capacity to maintain critical thinking skills and decision-making abilities under various conditions.

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Published

2026-06-30

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Research Articles