A Study of the Environment and Problems in Using Smart Classroom at Uttaradit Rajabhat University

Abstract

This research aimed were to study student satisfaction with the smart classroom learning environment and to examine problems and suggestions regarding smart classrooms. Quantitative data was collected from a sample of 351 students using the smart classroom in the first semester of the 2025 academic year, selected using a random sampling method. The instrument used was a satisfaction questionnaire. Statistical analysis was performed using statistical software to calculate frequency, percentage, mean, and standard deviation. Qualitative data was collected from a target group of 14 instructors selected based on their experience in managing smart classroom teaching. The instrument used was a semi-structured interview, which was analyzed using content analysis. The results showed that overall satisfaction with the smart classroom environment was high across all aspects. Students were particularly satisfied with the willingness of staff to provide services. Regarding the classroom layout, students were satisfied that it supported good interaction between instructors and students during teaching. Overall, problems using the smart classroom were high. These included a lack of storage space, forcing students to place books and learning materials on lecture chairs. Regarding the smart classroom equipment and technology, the Think SmartHub with its touch screen had numerous tangled wires connecting various devices. Suggested solutions included replacing the desks and chairs with lightweight, wheeled ones to provide more flexibility for modern learning arrangements. To allow students to easily adjust seating arrangements and organize group or individual activities.