Reinventing the public sector based on a citizen-centric approach

Abstract

Reinventing the Public Sector: A Citizen-Centric Approach It is a management concept that aims to respond. The needs of the people are the focus. The center prioritizes the rights and benefits of the people. This concept originates from the democratic principle, which prioritizes the people as the ultimate rulers. Government administration must prioritize the needs of the people. The goal of people-centered management is to explore the application of this concept to a novel form of public administration. by academic work Most studies found that implementing this concept requires significant change, enabling people to access government information and services in a convenient and timely manner. Academic work also found that Applying management concepts involves placing people at the center of the application process. It brings many benefits to the people and government agencies. Academic work was found Adopting the concept of people-centered management Its application still faces many obstacles. Academic work on people-centered management reveals the extreme usefulness of this concept for Thai government administration. It can help the agency. The government sector can respond effectively to the people's needs.  However, the implementation of this concept necessitates several key changes. which requires cooperation from everyone It necessitates collaboration from all relevant sectors to effectively accomplish the objective.