Managerial skills of Naphu Subdistrict Administrative Organization executives, Phen District, Udon Thani Province in the 21st century

Abstract

This research aims to examine: 1. the level of 21st-century skills among administrators in Naphu Subdistrict Administrative Organization, Phen District, Udon Thani Province; and 2. the guidelines for developing these skills in the administrators of in Naphu Subdistrict Administrative Organization, Phen District, Udon Thani Province in the 21st century. The sample group consisted of 86 personnel from the Naphu Subdistrict Administrative Organization. They were selected using stratified sampling and simple random sampling methods, specifically the lottery method. The research instrument utilized was a questionnaire, which demonstrated a validity coefficient ranging from 0.67 to 1.00 and a reliability coefficient of 0.80. Data analysis employed descriptive statistics, which included frequency, percentage, mean, standard deviation, and content analysis. The findings indicated that: 1. The 21st-century skills of administrators at the Naphu Subdistrict Administrative Organization in Phen District, Udon Thani Province, were overall at a high level. The aspect with the highest mean score was creativity and innovation, followed by critical thinking and analysis, as well as communication and collaboration. The area with the lowest mean score was digital literacy. 2.  Guidelines for developing 21st-century management skills included: analytical thinking and problem-solving administrators should establish mechanisms  for collecting comprehensive and reliable data; for communication and collaboration developing modern digital communication systems is essential;  creativity and innovation promoting experimentation, learning from mistakes , and encouraging the exchange new ideas among personnel is vital; and  digital literacy providing training for  proficient use of various programs and  applications is necessary.