Guidelines for developing digital competency of Local Administrative Organization personnel in Mueang Sakon Nakhon District, Sakon Nakhon Province

Abstract

This research aimed to study 1. the level of digital competence of Local Administrative Organization personnel in Mueang Sakon Nakhon District, Sakon Nakhon Province, 2. compare the digital competencies of Local Administrative Organization personnel in Mueang Sakon Nakhon District, Sakon Nakhon Province, based on personal factors and to explore their relationship with organizational factors, and 3. guidelines for developing digital competence of Local Administrative Organization personnel in Mueang Sakon Nakhon District, Sakon Nakhon Province. The sample consisted of 300 people and 10 key informants. Data were collected by questionnaires and seminars based on experts. The researchers analyzed the data using statistics, including frequency, percentage, mean and standard deviation, Pearson's correlation coefficient, and content analysis to examine the guidelines for competence development. The results of the research found that the digital competence of personnel was at a high level. Personnel with different personal factors, such as age and work experience, had different digital competences with statistical significance at the 0.05 level, except for gender, education level, position, and training. As for organizational factors, such as organizational structure, organizational strategy and work system have a statistically significant relationship with digital competence at the 0.05 level. There are 8 appropriate development approaches.