Improving the quality of public services for a transparent and good government

Abstract

          Public administration in Thailand plays a crucial role in the country's development across economic, social, and political dimensions. The concept of good governance has emerged as a fundamental principle that enhances the efficiency and transparency of public sector operations. This article focuses on studying public administration and good governance in Thailand through key concepts such as transparency, accountability, public participation, and decentralization. The findings indicate that adopting good governance principles in public administration results in greater transparency and accountability in government operations, fosters public participation in decision-making processes, reduces opportunities for corruption, and improves the efficiency of resource utilization. However, significant challenges remain in continuously aligning administrative systems with good governance principles and building public trust. Key recommendations include promoting transparent information dissemination, developing effective oversight mechanisms, creating channels for public participation, and decentralizing decision-making authority to local levels. These approaches aim to ensure that public administration responds effectively to the needs of the people. Implementing these measures will contribute to sustainable national development and strengthen trust in Thailand’s bureaucracy in the long term.

Keywords: good governance, transparency, public participation, service quality.