The Role of innovation in digital-based bureaucratic reform
Keywords:
innovation;, bureaucracy;, technologyAbstract
This academic article seeks to explain the meaning and importance of innovation in the role of bureaucracy in the digital age. It discusses concepts and theories related to the adoption of innovation in the digital era, types of innovation, the benefits of innovation, as well as the pros and cons and strategies for integrating innovation into public administration. The goal is to understand the role of innovation that the bureaucracy has adopted to improve work efficiency and accelerate public services. Public agencies have incorporated technology into their services to make citizens' lives more convenient in the digital era. Therefore, it is crucial for government agencies or organizations to adopt new innovations to transform their work processes across all sectors of the bureaucracy. Reforming the work of the bureaucracy to align with the digital era is inevitable, as innovation presents a significant opportunity to improve the quality of government operations, enabling faster and more modern services that meet the needs of the public. However, implementing modern innovations also presents challenges and obstacles that the bureaucracy must consider in its reform decision-making. This includes improving work efficiency, reducing processing time, and ensuring data accuracy in order to provide fast and accessible public services. Innovation is the process of developing ideas using available resources or human creation. The bureaucracy has adopted the role of innovation in reforming organizational operations, but careful planning and preparation are required to achieve maximum benefit. As a result, the bureaucracy has changed its working methods, emphasizing the incorporation of private-sector concepts into public agencies, giving more importance to people and technology, and allowing the public to apply innovation knowledge to their daily lives, work, or organizational development. Given today's technological changes, it is necessary to train personnel to be knowledgeable and skilled in using technology. The bureaucracy is therefore reforming its operations by integrating innovation, which plays a crucial role in advancing the country's operations in the digital age in the technology-driven world of 4.0.
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