Dispute mediation management people sector for the people in Bangkok

Abstract

The objectives of this research are 1) To study the problem of mediation in civil disputes for the people in Bangkok 2) To analyze and synthesize the civil dispute mediation management for the people in Bangkok and 3) To suggest guidelines for developing civil dispute mediation management for the people in Bangkok. This research is quantitative research. The sample groups used in this research are: 400 people in Bangkok. The research tools used were questionnaires.

The research found that: The average weight for all 3 social aspects is 3.05. The S.D. value is 0.90. The results were found to be at a moderate level while the suitability aspect and understanding. They are the top 2 sides with the highest average weight. The results were found to be at a moderate level. Meanwhile Support side has the lowest average weight, which can be interpreted as is at a moderate level.

The average weight for all 3 aspects of management is 3.03. The S.D. value is 0.90.
The results were found to be at a moderate level while on duty and setting goals. They are the top 2 sides with the highest average weight. The results were found to be at a moderate level. Meanwhile Evaluation aspect has the lowest average weight which can be interpreted as is at a moderate level.

The level of mediation in public sector disputes has an average weight of all 5 aspects equal to 3.05, S.D. value equal to 0.93. The results were found to be at a moderate level while in the negotiations has the highest average weight. The results were found to be at a moderate level, followed by efficiency. The results were found to be at a moderate level in terms of development. The results were found to be at a moderate level and ethics. The results were found to be at a moderate level, respectively. The professional aspect had the lowest average weight. which resulted in a moderate level.