The Efficiency Enhancement of Work Procedure of Asking for Project Approval under the Annual Action Plan of the Faculty of Education, Khon Kaen University

Abstract

The objectives of this research were: 1) to improve the work procedure of asking for project approval under the annual action plan,
and 2) to evaluate the effciency of the work procedure of asking for project approval under the annual action plan. The research and
development (RandD) process was employed to conduct this research. Key informants for work procedure improvement were 6 staff, while the group of efficiency evaluator were the sample of 20 persons. Research instruments included 1) an unstructured interview without form, and 2) an evaluation form for the work procedure effciency. Statistics used for data analysis were mean and standard deviation. The research findings revealed that 1) the results of improving the work procedure of asking for project approval under the annual action plan were as follows: steps of work procedure were decreased; an additional staff was recruited for taking charge this work procedure and learning financial regulation, while all staff can severally work for it; Microsoft Excel was used instead of Microsoft Word for fixing some limitation of document preparation; Google Drive was employed for facilitating document and file storage, 2) the evaluation results of the work procedure before and after improvement were different: the after improvement-work procedure indicated a high level of evaluation result ( =4.21, S.D.=0.51) at 84.2%, while the before improvement-work procedure indicated a
moderate level ( =3.26, S.D.=0.44) at 65.2%; working time of the after improvement-work procedure was decreased from 65 minutes to 44 minutes; the efficiency of work was increased 32.31%.